Bob, just a quick note to tell you that both I and my husband have been very pleased with the professionality of your firm to date. Our initial contact quite impressed us to find a company who actually answered their phones on a weekend – let alone take the time to talk with us at length on a Saturday. Brian was very helpful. Our first service call in our home on the Monday has explained so many of the gremlins we have been experiencing with our electrical system. Dan was very professional and thorough in fixing the immediate problems and we look forward to working with your company for the next phase of our panel upgrades. We would not hesitate to recommend your firm to others.

Tracy Hogg

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From your very first visit to our house to appraise the state of our electrical system, we knew we were dealing with a special company. Seldom have we encountered such a professional and completely qualified business in the home maintenance field.

After your exceptionally thorough inspection of all our electrical equipment, you presented us with the most comprehensive and detailed estimate I believe I have ever seen. It really made our decisions easy. Because we had just recently moved into the house (and in spite of the home inspection that had been performed), we were unaware of all the serious electrical safety issues that our new home contained. Your assistance in determining the most urgent areas to rectify first was much appreciated.

Equally Impressive was the friendliness and efficiency of your entire team. The floor runners and shoe covers were a welcome courtesy, especially since all of our floor coverings were new. We were also very impressed with your proficiency in completing all the various stages of the work in the timeframes you stated.

Your willingness to explain various aspects of the work, and their related safety issues, was very helpful, and confirmed the competency of your entire team. All these factors contributed greatly to our peace of mind and complete satisfaction with the entire experience.

We will not hesitate in recommending Captain Electric to all of our friends and associates, and we look forward to utilizing your services again in the future.

Thank you very much for an excellent job!

Bill and Christine

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Client Response Cards

Dan was fantastic, can’t ask for anything more

Joan
 

Very Courteous and explained thoroughly what he was doing

Olev

Received an excellent education on Electrical Safety Legislation, Permits, home jobs, etc. Dave took the time to explain things in layman’s terms.

Morge

Captain Electric is by far the mot efficient, thorough and professional electrical company that I know of. Dave is a great asset too.

Sidney

Very professional from first contact with Bob, until Dave left. Highly recommended.

G. Sheffield
 

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I wanted to properly thank you for the incredible job that your team did with all of the electrical work needed at my store. Dan was an absolute pleasure to work with as the lead on the project, and Kevin did a fantastic job over the two days as well. I was so pleased that you were able to accommodate the second portion of the work that needed to be done and as everyone else pitched in to complete the day was service that you just don’t see every day. I hope that I will be as focused on customer service/satisfaction as your team has been!

I have my fingers crossed that the outlet at the bottom of the wall will work out okay but if not – I will be sure to give you a call.

Make no mistake – I WILL BE recommending you to any of my contacts that are looking for electricians.

Please come by and visit again once the store is up and running – I will send you an email invitation to let you know when our Grand Opening will be.

Thanks again,

Shannon

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We would like to express our appreciation of all the work that your team did on our house last June and July.

We have to admit that we were somewhat traumatized when you did the assessment of our 60 year old house and one of the several suggestions you made was a complete rewire of the premises. When you gave us all the details of our existing electrical service and we discussed the options that you were proposing, that helped us to choose what was the most cost effective way of bringing our home not only up to “code” but made it much safer and more user friendly with additional and more convenient accesses to the service.

It was a pleasure to see Dan arrive every morning to do his work, followed by yourself and Dave. Kevin made it a complete team. By the end of the job we felt like we were “family” and we missed you coming and going every day.

We would also like to say an extra thank you to everyone for constantly thinking about how the work could be performed creating the least amount of mess for us and the least destructive to the existing walls, ceilings and other structural elements. We thank you so much for all the extras, large and small, that you all did that were above and beyond the “call of duty.”

You have restored our faith in competent and honest contractors.

The Vals in Scarborough

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Just a note to say thank you very much for coming and helping us with our electrical problems, we appreciated it very much. Thanks again!”

M.J., Toronto

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“I just wanted to inform you of the excellent service provided by Captain Electric while working in my home.

My wife and I have recently purchased a new home and have had approximately 10 service crews through our home over the last 2 weeks. With each of these service calls, vague installation / inspection times were given and the service crews have at times been quite unprofessional. Some of the work has been sloppy, with little regard for cleanliness of the home or preservation of the paint and woodwork.

Your company is distinguished from these services by providing prompt and courteous installation, and a narrow window of time for installation (noon till 2 p.m.). Mr. Wilson left the work area cleaner than when he arrived and provided a truly professional installation.

I am pleased to recommend your company to neighbours and friends.”

Sincerely, A.W., North York

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“Thank you for the great job you did for us. The lighting layout for our basement recreation room, bar and washroom is fantastic. The pot lights, dimmers, and all the cabinet lighting were well worth the cost, it’s our favourite part of the house, and all our friends love it too.”

F.L., Ajax, Ontario

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“I just wanted to let you know how happy we were with everything the guys did for our panel upgrade. They were neat and tidy and had everything finished right on schedule. Our outdoor receptacle in the backyard was not working right, and they fixed this for us as well. We feel a lot safer now that the house has been inspected. Thank you again for a job well done. I will continue to recommend Captain Electric to my friends and neighbours.”

M.S., Toronto

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“Your fellows did a fine job and we are well pleased. We were extremely satisfied with the work. Excellent job, very friendly and helpful.”

K.S., Markham, Ontario